Trimline complete project at London landmark: 20 Fernchurch Street

When Trimline were contracted to supply tiling materials over multiple floors of the iconic 45-story building, the team threw themselves into the project with characteristic dedication. Originally tasked with providing adhesives (Python), grout (Python), tile backer board (Dukkaboard), and tiling trims (A-Trim)for the toilets, the role quickly grew to include the provision of materials for the lift lobbies and walkways, including tile backer board (Dukkaboard), adhesives (Python), machinery, and electric tile saws.

Trimline’s responsive service was essential to the project’s success. On one occasion, Trimline delivered requested products to the site; the client phoned to say they were not ready for the materials. Trimline returned and collected the delivery without charging a restocking fee.

Not merely suppliers, Trimline advised on technical matters, providing specification for the lift lobby areas, which featured raised access floors. The team recommended and supplied the right backer board, adhesives, and grout to ensure the tiles would not crack.

The loading bay was over a mile away from the project site, and deliveries were booked-in for exact times, which posed a logistical challenge. Trimline addressed the issue by assigning a dedicated driver who worked only on this project, at no additional cost to the client. This enabled materials to be delivered to suit the client’s needs.

Started in late 2013, and completed by the end of 2014, the client was pleased with Trimline’s extraordinary service and technical expertise. Trimline will continue to work with the contractor and several sub-contractors on further projects in 2016.